FAQs

 

1. What products do you offer?
We offer a wide range of home and garden products, including furniture, decor, tools, plants, and more. Browse our categories for detailed information.

2. How can I place an order?
You can place an order by selecting the products you wish to purchase, adding them to your cart, and proceeding to checkout. Follow the prompts to complete your order.

3. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

4. How can I track my order?
After your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s website.

5. Do you offer international shipping?
Currently, we only ship within USA and Canada. We are working on expanding our shipping options, so please check back for updates.

6. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue and arrange for a replacement or refund.

7. Can I change or cancel my order?
Orders can only be changed or canceled within 1 hour of placement. Please contact our customer service team as soon as possible if you need to make any changes.

8. How can I contact customer service?
You can reach our customer service team by email at massivegrace2960@gmail.com or by phone at +14099951051. We are available 24 hours everyday.